Your mini-CRM or a third-party one — when to choose which
At the start a table and statuses often beat a heavy CRM nobody uses.
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Ideas on AI, software engineering, and digital growth.
When a bot needs AI — and when a script is enough
Start with a menu and booking. Add AI when the same questions arrive in many wordings.
Read article →What is in a “bot + mini-CRM” package — and which API costs you pay
A fixed build fee plus a separate Meta/Viber line — clearer for SMBs.
Read article →WhatsApp or Viber for SMBs in Serbia
Both channels are alive. The choice depends on audience, API budget, and time-to-launch.
Read article →Meta 2026 rules: why custom bots beat “AI friends”
Since January 2026 open AI chats on WhatsApp Business API are banned. Narrow process automation wins.
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